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Accessibility statement for Provide supporting information for Disability Living Allowance (DLA) for children

This accessibility statement applies to Provide supporting information for Disability Living Allowance (DLA) for children.

This service is run by the Department for Work and Pensions. We want as many people as possible to be able to use this service. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate all of the website using a keyboard or speech recognition software
  • listen to all of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the service text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

This website is fully accessible.

Feedback and contact information

We are always looking to improve the accessibility of this service. If you experience any accessibility issues while using this site or think we are not meeting accessibility requirements, contact us by email at igsystemsupport.dlachild@dwp.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Department for Work and Pensions is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliance listed below.

Preparation of this accessibility statement

This statement was prepared on 14 May 2026.

This website was last tested on 11 May 2026 against the WCAG 2.2 AA standard.

The test was carried out internally by the quality assurance engineers on the service team. Testing was carried out using a combination of automated and manual testing, including assistive technologies.

We used a sampling approach, selecting pages which were visually or operationally different to one another. The sample was chosen to cover as many different components and design patterns as possible.